Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using our Site you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

While using our Site we may ask you to provide us with certain personally identifiable information which can be used to contact or identify you. Personally identifiable information may include, but is not limited to: your name; Personal Information; Log Data. Like many site operators, we collect information that your browser sends whenever you visit our Site.

LOG DATA

This Log Data may include information such as your computers Internet Protocol & IP address; browser type; browser version; the pages of our Site that you visit; the time and date of your visit; the time spent on those pages and other statistics. In addition we may use third party services such as Google Analytics that collect, monitor and analyze this … The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics.

COMMUNICATIONS

We may use your Personal Information to contact you with newsletters;  marketing or promotional materials and other information.

COOKIES

Although currently not in use, we may use ‘cookies’ to identify you when you visit our website to build a demographic profile.

A ‘cookie’ is a small piece of information sent to by a web server to a web browser, which enables the server to collect information back from the browser. ‘Cookies’ are frequently used on websites and you can choose if and how a ‘cookie’ will be accepted by configuring your preferences and options in your browser.

We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to user needs. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

All of the above are standard online identifiers which can be detected by Google Analytics – which, like many other organisations we use to monitor the activity on our website. Please visit Google Analytics Terms Of Servicefor further details.

What do we do with your personal information?

We may use your personal information to inform you about forthcoming festival events, news and offers which may be of interest to you. You will receive information in the format(s) that you have requested, e.g. direct mail, e-newsletters and SMS alerts.

We may also use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content. If you have given your consent, we may also contact you to participate in general market research activity regarding the festival via telephone, e-mail or face-to-face.

Use and disclosure of personal information

Your personal information will be disclosed only to relevant representatives and working groups of Rapport Festival. Only necessary information is disclosed.

All reasonable steps are taken to ensure all information is accurate, complete and up to date.

We will not sell, distribute or disclose your information to third parties. However, from time to time, we may include information from a sponsor, partner or arts organisation.

Accessing and updating your personal information

A request for access to your personal information must be in writing addressed to the Head of Marketing at Rapport Festival. We will endeavour to grant access within 45 days.

Security of your personal information

We take reasonable steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. You accept the inherent security risks of providing information over the internet.

Consent / Compliance

Your personal information will not be used for any unrelated purpose without your consent.

By disclosing your personal information to us, by using this website or by telephone or written correspondence, you consent to the collection, storage and processing of your personal information by Rapport Festival.

IP Addresses

Every time you connect to our website, we store web server logs which show your unique IP address. This identifies what you have looked at; whether the page request was successful or not; and which browser you used to view the pages. This data will only be used for statistical purposes and personalisation purposes only and helps to inform us about the usage of the site and how many hits we receive.

Third party links/sites

You are able to access third party sites through links on our website. Any link to a third party site is provided for your information and convenience only. Rapport Festival is not responsible for and makes no representations concerning the condition of and content of, or products offered at the third party site or their commitment to Privacy Laws. Any link from Rapport Festival’s website does not indicate, expressly or impliedly, that Rapport Festival endorses the site or the products or services offered there.

If you access a third-party site, it is at your own risk.

How to unsubscribe

You can unsubscribe from any or all of Rapport Festival’s services at any time, just click on the relevant links in any email that you have received from us or unsubscribe via email to info@rapportfestival.com.

GDPR

At Rapport Festival, we are committed to protecting your privacy, and conducting our work in a fair, legal and transparent manner. In line with Data Protection laws, which have come into effect this year, we have updated our Privacy policy.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of May 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our Site.

CONTACT US

If you have any questions or concerns about the way in which we handle your personal information, please contact us at Rapport Festival, Impact Hub, Pop Brixton, 49 Brixton Station Road, London, SW9 8PQ or e-mail info@rapportfestival.com